Mutual Agreement of the Parties...
All our arbitrations are done by mutual agreement of the parties to insure that neither party is harmed. You must have access to the Internet, at speeds capable of handling video conference calls, as all arbitrations will be video-taped and each party must have a camera capable computer. The environment in the background must be reflective of professionalism, no family portraits, no television in the background, no interruptions, and no disturbances during the arbitration is ever permitted!
There will be an independent moderator who will announce the parties at the beginning of the proceedings and who will control the microphone. The party whose name first appears in the contract will be the first party to speak. If that party is not present, the arbitrator will document the record indicating that the parties were served notification of the arbitration hearing date, then the present party must produce proof that the other party was notified, and that a binding contract exists. The Arbitrator will than speak on the record and specifically document the time and that the non-appearing parties name had been called at least three times, that there is no appearance on the record of the non-appearing party, and that the appearing party is present and ready to give testimony.
The appearing party who may not be represented...
The appearing parties shall then state their name, their address, their age, and their state issued ID number. They will be asked to provide a copy of their state issued ID number holding it up to the screen of the video conference for documentation of their identity. The arbitrator will then ask the appearing party who may not be represented by a representative to speak on their behalf, to provide the portion of the contract which shows the agreement of the parties to consent to the binding arbitration, as well as the clause or terms of the contract stipulating the consequences of failure to meet the obligations of the agreement/contract.
Ruling and decision based on the terms of the contract...
The arbitrator will make a finding based on the facts presented during the hearing, documenting the date, the time, the parties present, and the ruling of the arbitrator. The arbitrator will place their ruling and decision based on the terms of the contract in writing highlighting the facts, the findings, and the basis for such decision within such ruling and list the award as stipulated in the contract to be issued to the party due redress based on those findings.
The terms of the binding obligation/contract
If the opposing party does appear, then the arbitrator will follow the procedures as outlined here as if the opposing party had appeared and they will state their claim respecting the binding obligation, and as to whether or not they have held their end of the obligation according to the terms of the binding obligation/contract.
The arbitrator shall take no sides...
The arbitrator will not permit the parties to speak directly to one another, all questions will be directed to the arbitrator by one party to another, the arbitrator will address the opposing parties specifically and directly by name, the arbitrator shall take no sides, the arbitration is to be done fairly, without bias, without consideration of person, age, sex, appearance, religion, political affiliation, and or argument, attitude, disposition, and decisions are to be administered impartially, based on facts presented, not opinion, not judgment, not rationale, but based on the terms of the contract!